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Customer Care Associate - (210002PD)
- Post Date:May 18, 2021
- Views 177
- Offerd Salary confidentialCareer Level OthersExperience 2 Years
- Gender BothINDUSTRY OthersQualification Certificate
Job Description
Description
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Maximizing sales and service through exceptional customer service. Work towards customer delight and customer satisfaction.
- Maintain records of customer interactions and transactions
- Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process.
- Handle customer complaints, warranty issues, after sales service etc.
- Coordinate with distribution and ware house team for getting the product repaired or replaced in the least possible time
- Ensure customer service standards of the customer service counter as per company’s standards
- Process orders for delivery and installation to customer premises and follow up with the logistics department for executing the job in time
customer service skills:
- to be thorough and pay attention to detail.
- the ability to work well with others.
- sensitivity and understanding.
- patience and the ability to remain calm in stressful situations.
- the ability to accept criticism and work well under pressure.
- excellent verbal communication skills.
.
Primary Location
: United Arab Emirates
Job
: Customer Relations
Organization
: Homecentre UAE
Schedule label /الجدول الزمني
: Regular
Shift
: Standard
Job Type
: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة
: May 16, 2021, 4:07:43 PM