Customer Care Associate – (210002PD)

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Customer Care Associate - (210002PD)

  • Post Date:May 18, 2021
  • Views 177
0 Applications
  • Offerd Salary confidential
    Career Level Others
    Experience 2 Years
  • Gender Both
    INDUSTRY Others
    Qualification Certificate
Job Description
Description

 

  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Maximizing sales and service through exceptional customer service. Work towards customer delight and customer satisfaction.
  • Maintain records of customer interactions and transactions
  • Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process.
  • Handle customer complaints, warranty issues, after sales service etc.
  • Coordinate with distribution and ware house team for getting the product repaired or replaced in the least possible time
  • Ensure customer service standards of the customer service counter as per company’s standards
  • Process orders for delivery and installation to customer premises and follow up with the logistics department for executing the job in time

 customer service skills:

  • to be thorough and pay attention to detail.
  • the ability to work well with others.
  • sensitivity and understanding.
  • patience and the ability to remain calm in stressful situations.
  • the ability to accept criticism and work well under pressure.
  • excellent verbal communication skills.

 .

 

Primary Location

: United Arab Emirates

Job

: Customer Relations

Organization

: Homecentre UAE

Schedule label /الجدول الزمني

: Regular

Shift

: Standard

Job Type

: Full-time

 Day Job

Job Posting/نشر تسمية الوظيفة

: May 16, 2021, 4:07:43 PM